Nice to know somebody out there stands behind the warranty these days...

:beers:

I was surprised and relieved at how easy it was.

you know, it wouldn't have been too funny to YOU, but if all they required was a photo or something simple of the tire, I bet a few of us would have been laughing about the sawed tires... it is good to know a warranty actually still works at some places.

I did what they told me to. I didn't cut up the tires on my own accord thinking that's what they might be looking for...

They asked for an 8" section of tread, in the area where the DOT number was. They didn't even care where the tire injury was, or cared to even see it... odd to me, but that's what they said.

WE most likely got away with it being a storefront.........they had a 3rd party come in and take all of the old tires they were just tossed in the mix............it would not surprise me if they sold them off as GOOD tires!

It makes sense they would ask for this........guarantees that somebody is not trying to rip them off by getting a free set of tires when there is nothing wrong with the old ones. Regarding not caring about where the damage was, how many people out there would go to the trouble to destroy an almost new tire just for the hell of it.

Well, the warranty is good for full replacement, up to 50% of tread depth remaining. So really, if you wanted new tires at half tread, you could just cut them up and send them all in and say they were all punctured.

Yes, would be a lot of work, and I would never do this, but I bet it happens. That's why i was surprised they didn't want to at least see the damaged section, etc. There is always someone out there trying to buck the system and get something for nothing.