How's this for customer service?
I got an email from sprint, that I was about to go over my data limit. I call them and explain that I don't HAVE a limit, I pay extra for the unlimited plan.
They say: You do now. We changed it. Your "unlimited" plan is now a 3gig plan. Oh yeah, for the same price.
So now they expect me to pay the same money for less service. Funny, I signed a two year CONTRACT with them, six months ago. I always thought the point of a CONTRACT was to bind both parties to what they promised in writing.
And they wonder why people hate big businesses...
Robert
__________________
DIRTY DEEDS, DONE DIRT CHEAP
Whatever doesn't kill you makes you stranger
|