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Old 01-04-2012, 05:31 PM   #1
WrenchMonkey
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Join Date: Feb 2008
Location: Beechmont
Posts: 1,883
How's this for customer service?

I got an email from sprint, that I was about to go over my data limit. I call them and explain that I don't HAVE a limit, I pay extra for the unlimited plan.

They say: You do now. We changed it. Your "unlimited" plan is now a 3gig plan. Oh yeah, for the same price.

So now they expect me to pay the same money for less service. Funny, I signed a two year CONTRACT with them, six months ago. I always thought the point of a CONTRACT was to bind both parties to what they promised in writing.

And they wonder why people hate big businesses...

Robert
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